The modern city is proactive and responsive.
Most City departments strive to be as responsive as possible to citizen requests and reported problems. Phone calls may come in with a report of a downed tree. Police officers might note a broken street light. However these reports originate, StrataPoint gives you the tools to successfully manage the repair—all within your living map. With a specific add-on Call Center module, StrataPoint provides:
- Online interface to report problems.
- Quick location of ground assets based on property address.
- All historical activity on property or asset.
- Automatic generation of work orders.
Easily meet federal mandates
In some instances, cities are faced with federal directives to maintain call centers that address public requests. StrataPoint provides a platform that meets those requirements.
Seamless compatibility with existing systems
Even if your city is already providing call center services with a system like Hanson, StrataPoint can still support your efforts. Data generated within StrataPoint is automatically pushed back into your Hanson system on a nightly basis.
What organizations are doing with StrataPoint
Many cities are battling the Emerald Ash Borer. StrataPoint gives them tools to stay ahead. 
Northfield, Minnesota, uses StrataPoint to power their call center and report problems. 
Hazeltine National Golf Club will rebuild their entire course using maps from StrataPoint. 
Assign work orders to their maintenance crews from within StrataPoint.
Prescott, Wisconsin created a map of their urban forest to analyze the value of their trees.
Already in use by forward thinking cities across the country
- City of Northfield, MN
- City of St. Francis, WI
- City of Eau Claire, WI
- City of Manitowoc, WI
- City of Waterloo, IA
- City of Rockford, IL